WebEx incident
Webex Calling: On-Prem CUCM customers may experience call failures
WebEx is currently experiencing a minor incident, which began 2h ago. The vendor's full update timeline is below.
Update timeline
- monitoring Jun 23, 2026, 12:14 AM UTC
Component Status: Commercial / Webex Calling - South America - degraded_performance Commercial / Webex Calling - Canada - degraded_performance Commercial / Webex Calling - N. America (West) - degraded_performance Commercial / Webex Calling - EMEA - degraded_performance Commercial / Webex Calling - ANZ - degraded_performance Commercial / Webex Calling - N. America (East) - degraded_performance Commercial / Webex Calling - APAC - degraded_performance Government / Webex Calling - South America - degraded_performance Government / Webex Calling - Canada - degraded_performance Government / Webex Calling - N. America (West) - degraded_performance Government / Webex Calling - EMEA - degraded_performance Government / Webex Calling - ANZ - degraded_performance Government / Webex Calling - N. America (East) - degraded_performance Government / Webex Calling - APAC - degraded_performance Regions: N. America (West), N. America (East), South America, Canada, EMEA, APAC, ANZ investigating - Engineering is investigating an issue that may cause a subset of Webex Calling on-prem users to experience call failures. This is impacting Webex for Government and commercial users. Impact is limited to the following scenario (all must apply) - 1. Customer has 46.6 (either downloaded manually or via upgrade). AND 2. Customer has FIPS enabled AND 3. Customer uses CUCM for calling We are working to restore the service and apologize for any inconvenience this may cause. Jun 23, 00:16 UTC