WebEx incident

Webex Control Hub: Admins may experience failures when attempting to view Analytics data

Minor Resolved View vendor source →

WebEx experienced a minor incident on May 6, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 08:29 AM UTC
Resolved
May 06, 2026, 08:29 AM UTC
Duration
—
Detected by Pingoru
May 06, 2026, 08:29 AM UTC

Update timeline

  1. monitoring May 06, 2026, 03:51 AM UTC

    Component Status: Government / Webex Control Hub - N. America (West) - major_outage Government / Webex Control Hub - N. America (East) - major_outage Regions: N. America (West), N. America (East) investigating - Engineering is currently investigating an issue that is preventing Webex Control Hub Administrators of the Webex for Government orgs from accessing the Analytics data. The data is not populating as intended. We are working towards service restoration and apologize for any inconvenience this may cause. May 6, 03:51 UTC