Web Hosting Hub incident

Support Center Scheduled Maintenance

Resolved after 1 day 7 hours, on May 21, 2023.

resolved May 22, 2023, 06:30 PM UTC

Maintenance has been completed and services are fully restored. Thank you for your patience.

Started
May 21, 2023, 11:03 AM UTC
Resolved
May 22, 2023, 06:30 PM UTC
Duration
1d 7h
Detected by Pingoru
May 21, 2023, 11:03 AM UTC

Update timeline

  1. investigating May 21, 2023, 11:03 AM UTC

    Our service provider will be performing scheduled maintenance on our communications software. Maintenance is scheduled to begin at 3:00 AM Eastern U.S. time. Once maintenance begins, any ongoing chats will be disconnected, and no new chats will be able to begin until the maintenance is complete. Maintenance is expected to end at 4:30 AM Eastern U.S. time. Updates will be posted here as they become available. We apologize for any inconvenience, and are working with our service provider to make sure that the disruption is as brief as possible. No impact on customer services, such as web hosting or email, are expected.

  2. resolved May 22, 2023, 06:30 PM UTC

    Maintenance has been completed and services are fully restored. Thank you for your patience.

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