Web Hosting Hub Outage History

We're currently experiencing unplanned maintenance on our domain management platform. During this maintenance period, domain management features and self-service tools will be temporarily unavailable, and our support team will be unable to process domain-related requests on your behalf. Updates will be provided as they become available. We apologize for any inconvenience and appreciate your patience!

We are currently undergoing scheduled system maintenance on our domain management platform to improve security, stability, and system performance. During this maintenance window, domain management features and self-service tools will be temporarily unavailable, and our support team will be unable to process domain-related requests on your behalf. We apologize for any inconvenience and appreciate your patience while we work to upgrade our systems. Updates will be posted here as maintenance progresses.

We're currently experiencing unplanned maintenance on our internal systems. At this time, you may experience difficulties accessing your Account Management Panel (AMP). Updates will be provided as they become available. We appreciate your patience!

We're currently experiencing unplanned maintenance on our internal systems. At this time, you may experience some difficulties accessing your Account Management Panel (AMP). Our Systems team is actively working on this. We will provide updates as they become available. We appreciate your patience!

Our systems team has identified an issue with cPanel dynamic licenses, and is currently working with our partners at cPanel to resolve this issue. cPanel may be unreachable in some instances. We will post notifications as we receive them.

Updates are being pushed to all affected servers running cPanel. cPanel licenses should begin to renew properly and access should be restored soon after.

We are currently experiencing intermittent connection issues to exim. You may see degraded service related to email while our teams are working towards resolution. We thank you for your patience.

A critical vulnerability was recently identified in the cPanel software regarding an authentication login exploit. This affects all currently supported versions of cPanel. In order to best protect our customers, we will be shutting down all vulnerable ports until all patches have been released, applied and validated. We thank you for your patience. You can find more information from cPanel [HERE.](https://support.cpanel.net/hc/en-us/articles/40073787579671-Critical-Vulnerability-with-cPanel-WHM-Login-Authentication)

We're currently experiencing unplanned maintenance on our internal systems. At this time, there may be a delay with processing renewal payments via our payment processing system. If you'd like, we can open a ticket for you to assist when the system is back available, or feel free to contact us again at a later time.

We are aware of an issue impacting our domain management system. Customers may encounter errors when attempting to view or manage their domains in their Account Management Panel (AMP). This may also affect availability checks, registrations, renewals, transfers, and modifications. The issue is being investigated by our domain registrar. At this time, there is no estimated resolution time available. We will provide updates here as soon as more information becomes available.

We are aware of an ongoing Let's Encrypt outage that may be impacting SSL certificates. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they are made available to us. Thank you for your patience.

We are aware of some performance issues that are impacting our Account Management Panel (AMP) services and internal systems. Rest assured that our team is actively investigating the matter and working diligently to resolve it as quickly as possible. Thank you for your patience and understanding.

Our systems team is aware that our order processing systems are currently unavailable. We are working as quickly as possible to correct the issue. If you are currently attempting to place an order, please watch this page for updates and try again when the issue is resolved. We are sorry for the inconvenience.

Our domain registrar is undergoing scheduled maintenance from 1030AM EST until 230PM EST. During this scheduled system maintenance by the registry, the following services may be unavailable: Availability Checks, Whois Services, Domain Purchases, Domain Renewals, and Domain Updates, For more information specific to our registrar, their status page can be found at https://www.opensrsstatus.com/

Our Systems team has identified that the ongoing connectivity issues affecting our West Coast servers are due to maintenance being performed by Cogent, one of our upstream providers. While our network has adjusted routing preferences to mitigate the impact, some customers may still experience intermittent connectivity issues until Cogent completes their work. We appreciate your patience and will continue to provide updates as we receive more information.