Web Hosting Hub incident

Payment Processing System

Resolved after 3 hours 14 minutes, on June 15, 2023.

investigating Jun 15, 2023, 04:14 AM UTC

At this time, our internal payment processing system is experiencing a period of downtime, which may impact the ability to process payments until the issue is resolved. We sincerely apologize for any inconvenience this may cause. Rest assured that our team is actively collaborating with our payment processor to address this matter promptly. We will regularly update the status page with the latest information as it becomes available. Thank you for your understanding and patience during this time.

Started
Jun 15, 2023, 04:14 AM UTC
Resolved
Jun 15, 2023, 07:28 AM UTC
Duration
3h 14m
Detected by Pingoru
Jun 15, 2023, 04:14 AM UTC

Update timeline

  1. investigating Jun 15, 2023, 04:14 AM UTC

    At this time, our internal payment processing system is experiencing a period of downtime, which may impact the ability to process payments until the issue is resolved. We sincerely apologize for any inconvenience this may cause. Rest assured that our team is actively collaborating with our payment processor to address this matter promptly. We will regularly update the status page with the latest information as it becomes available. Thank you for your understanding and patience during this time.

  2. resolved Jun 15, 2023, 07:28 AM UTC

    This incident has been resolved. Thank you for your continued patience.

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