Web Hosting Hub incident

Unplanned Maintenance on our East Coast Data Center

Resolved after 18 hours 18 minutes, on August 17, 2023.

resolved Aug 18, 2023, 02:18 AM UTC

All connectivity has been restored and all assets are back online in our East Coast Data Center.

Started
Aug 17, 2023, 08:00 AM UTC
Resolved
Aug 18, 2023, 02:18 AM UTC
Duration
18h 18m
Detected by Pingoru
Aug 17, 2023, 08:00 AM UTC

Update timeline

  1. investigating Aug 17, 2023, 08:00 AM UTC

    Our Systems Administrative team has identified troubleshooting connectivity issues on our East Coast Data Center that may result in downtime for those hosted on this server. We are currently investigating this issue to come to a resolution as soon as possible. Support may be limited at this time as we are also experiencing issues with some internal tools.

  2. resolved Aug 18, 2023, 02:18 AM UTC

    All connectivity has been restored and all assets are back online in our East Coast Data Center.

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