Resolved after 58 minutes, affecting SMS (texting) Service, on November 2, 2026.
A fix has been implemented and we are now monitoring.
Affected components
SMS (texting) Service
Update timeline
- investigating Nov 02, 2026, 08:06 PM UTC
We are investigating an issue affecting some outbound text messages sent to third-party served numbers. A small percentage of outbound SMS traffic is failing, and affected messages may display a “carrier refused” error. We are monitoring the incident and will provide an update as more information becomes available.
- monitoring Nov 02, 2026, 08:41 PM UTC
A fix has been implemented and we are now monitoring.
- resolved Nov 02, 2026, 09:04 PM UTC
This incident has been resolved.
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