Wave experienced a critical incident on October 20, 2025 affecting Web Application, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Oct 20, 2025, 05:14 PM UTC
We are investigating an increase in 502 errors on some pages across Wave. Some business owners may be unable to access certain pages, including but not limited to the Dashboard. We will provide more updates as they become available.
- resolved Oct 20, 2025, 08:38 PM UTC
The issue with increased 502 errors across Wave has resolved. Thank you for your patience and we apologize for the inconvenience.