Wati incident

WhatsApp Embedded Signup Blocked

Ongoing since 04:23 AM UTC, affecting enterprise.wati.io (Onboarding) and eu.wati.io (Onboarding) and 1 more.

identified Nov 11, 2026, 04:23 AM UTC

We have identified the root cause that blocked the onboarding process via the Meta Embedded Sign-up. We are working with the Meta team to restore the service as soon as possible. We apologize for the inconvenience caused, and we will share more updates when available.

Started
Nov 11, 2026, 04:23 AM UTC
Resolved
Ongoing
Duration
● 1d 5h
Detected by Pingoru
Nov 11, 2026, 04:23 AM UTC

Affected components

enterprise.wati.io (Onboarding)eu.wati.io (Onboarding)live.wati.io (Onboarding)

Update timeline

  1. identified Nov 11, 2026, 04:23 AM UTC

    We have identified the root cause that blocked the onboarding process via the Meta Embedded Sign-up. We are working with the Meta team to restore the service as soon as possible. We apologize for the inconvenience caused, and we will share more updates when available.

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