WatchGuard incident

2026-06-19 - Global - WatchGuard Cloud support access

WatchGuard is currently experiencing a minor incident affecting Account Administration:::AMER and Account Administration:::EMEA and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 19, 2026, 12:50 PM UTC
Resolved
Ongoing
Duration
● 2h 39m
Detected by Pingoru
Jun 19, 2026, 12:50 PM UTC

Affected components

Account Administration:::AMERAccount Administration:::EMEAAccount Administration:::APAC

Update timeline

  1. identified Jun 19, 2026, 12:50 PM UTC

    We have identified an issue affecting administration managed access in WatchGuard Cloud when some users try to enable support access. The team is already working on a fix, we will post our next update in 1 hour or earlier.

  2. identified Jun 19, 2026, 01:52 PM UTC

    We continue to work on resolving the event affecting administration managed access in WatchGuard Cloud. Our team is working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1 hour If not sooner.

  3. identified Jun 19, 2026, 02:56 PM UTC

    We are still working hard to resolve this event. Please check back at 18:00 UTC for updates. Thanks for your patience.