WatchGuard incident
2026-08-26 - EMEA - EPDR Endpoint console under Monitoring/Endpoint Security not available
WatchGuard experienced a major incident on August 26, 2026 affecting Console:::EMEA, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2026, 10:55 AM UTC
We're investigating alerts on Endpoint console service. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.
- investigating Aug 26, 2026, 11:28 AM UTC
We are still working hard to resolve this event. Please check back at 30 minutes for updates. Thanks for your patience.
- identified Aug 26, 2026, 11:39 AM UTC
We continue to work on alerts on Endpoint console service and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
- monitoring Aug 26, 2026, 11:40 AM UTC
Our systems show alerts on Endpoint console service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
- resolved Aug 26, 2026, 12:09 PM UTC
We are no longer experiencing alerts on Endpoint console service and this incident is now resolved. The service is operating normally at this time.