WatchGuard incident

2026-05-04 - EMEA- ThreatSync Incident Storage Delay

Minor Ongoing View vendor source →
Started
May 04, 2026, 01:32 PM UTC
Resolved
Ongoing
Duration
● 2h 8m
Detected by Pingoru
May 04, 2026, 01:32 PM UTC

Affected components

Event Analysis and Threat Detection:::EMEAIncident Persistence:::EMEA

Update timeline

  1. identified May 04, 2026, 01:32 PM UTC

    We’ve identified a service degradation impacting the incident storage pipeline in the EU region. This is causing approximately 3.5 hours of delay in processing and storing incident data in ThreatSync. We’ll provide another update within the next hour or sooner if available.

  2. identified May 04, 2026, 02:50 PM UTC

    Our engineering teams are actively preparing to deploy mitigation measures shortly to restore normal processing performance. We will continue to closely monitor the system to ensure stability as fixes are applied. The next update will be provided in 2 hours, or sooner if available.

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