Resolved after 46 minutes, affecting Concardis / Nets, on October 29, 2026.
Dear Customer, We are pleased to inform you that the issue affecting Concardis / Nets (Nexi) Acquiring has been resolved. Service Impact: Transactions on physical terminals with Nexi Acquiring Status: Resolved Incident Window: 29.10.2026, 15:11 – 16:00 CET The acquirer has completed the required fixes, and terminal payment processing is fully operational again. All systems are stable, and no further action is required on your side. Thank you for your patience and understanding while this issue was being addressed.
Affected components
Update timeline
- monitoring Oct 29, 2026, 03:25 PM UTC
We are sorry to inform you that transactions with Concardis / Nets (Nexi) Acquiring are currently having performance issues. Details of the interruption: Transactions on Physical Terminal with Nexi Acquiring are affected Start time: 29.10.2026 15:11 The Acquirer is working with high pressure to restore the service.
- resolved Oct 29, 2026, 04:12 PM UTC
Dear Customer, We are pleased to inform you that the issue affecting Concardis / Nets (Nexi) Acquiring has been resolved. Service Impact: Transactions on physical terminals with Nexi Acquiring Status: Resolved Incident Window: 29.10.2026, 15:11 – 16:00 CET The acquirer has completed the required fixes, and terminal payment processing is fully operational again. All systems are stable, and no further action is required on your side. Thank you for your patience and understanding while this issue was being addressed.
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