wallee incident

Service interruption - Postfinance

Resolved after 18 hours 18 minutes, on April 11, 2023.

resolved Apr 12, 2023, 09:42 AM UTC

The disruption at PostFinance has been resolved. The services are available again.

Started
Apr 11, 2023, 03:24 PM UTC
Resolved
Apr 12, 2023, 09:42 AM UTC
Duration
18h 18m
Detected by Pingoru
Apr 11, 2023, 03:24 PM UTC

Update timeline

  1. investigating Apr 11, 2023, 03:24 PM UTC

    Due to a system malfunction, the PostFinance Card cannot be used in some cases for the following services: - EFT/POS Trade - EFT/POS refuelling - e-commerce - Postomat - Cash dispensers (domestic and foreign) - Mobile service - Digital PostFinance Card The exact effects are currently being clarified. As a customer, you may be affected. We apologize for any inconvenience caused and will inform you as soon as the disruption has been rectified.

  2. resolved Apr 12, 2023, 09:42 AM UTC

    The disruption at PostFinance has been resolved. The services are available again.

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