Resolved after 5 hours 41 minutes, on April 14, 2023.
The error has been resolved. The Portal Service is running smoothly again. We apologise for the inconvenience caused.
Update timeline
- investigating Apr 14, 2023, 02:18 PM UTC
We are currently investigating reports of a possible partial service interruption at the TMS and Wallee Portal Services due to a high number of requests. Performance Issues and Timeouts might be occuring. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.
- identified Apr 14, 2023, 02:36 PM UTC
The cause of the disruption has been identified and working to resolve the issue is our top priority. As soon as the problem is solved, we will announce this.
- identified Apr 14, 2023, 03:17 PM UTC
The TMS System has been restarted and is confirmed working again. We are still Watching and fixing the Portal Performance Issues.
- resolved Apr 14, 2023, 07:59 PM UTC
The error has been resolved. The Portal Service is running smoothly again. We apologise for the inconvenience caused.
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