wallee incident

Service interruption (E-Commerce: TWINT processing)

Resolved after 3 hours 19 minutes, affecting E-Commerce Payment Processing, on August 15, 2023.

resolved Aug 15, 2023, 01:19 PM UTC

The error has been resolved. The TWINT service (e-commerce) is running smoothly again. We apologise for the inconvenience caused.

Started: Aug 15, 2023, 10:00 AM UTC
Resolved: Aug 15, 2023, 01:19 PM UTC
Duration: 3h 19m
Detected by Pingoru: Aug 15, 2023, 10:00 AM UTC

Affected components

E-Commerce Payment Processing

Update timeline

investigating Aug 15, 2023, 10:00 AM UTC

We are currently investigating reports of a possible partial service interruption with TWINT (E-commerce). Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.
resolved Aug 15, 2023, 01:19 PM UTC

The error has been resolved. The TWINT service (e-commerce) is running smoothly again. We apologise for the inconvenience caused.

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