wallee incident
Service interruption E-Commerce Whitelabel Transaction Processing
Resolved after 5 hours 23 minutes, affecting E-Commerce Payment Processing, on October 12, 2023.
The error has been resolved. The service is running smoothly again. We apologise for the inconvenience caused.
Affected components
Update timeline
- investigating Oct 12, 2023, 10:10 AM UTC
We are currently investigating reports of a possible partial service interruption at Transaction Processing on our E-Commerce Partner Whitelabels. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.
- resolved Oct 12, 2023, 11:47 AM UTC
The error has been partly resolved. Some services are still experiencing performance issues.
- resolved Oct 12, 2023, 03:34 PM UTC
The error has been resolved. The service is running smoothly again. We apologise for the inconvenience caused.
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