wallee incident

Service interruption (E-Commerce Rejections)

Resolved after 5 hours 4 minutes, on October 12, 2023.

resolved Oct 12, 2023, 03:33 PM UTC

The error has been resolved. The service is running smoothly again. We apologise for the inconvenience caused.

Started
Oct 12, 2023, 10:29 AM UTC
Resolved
Oct 12, 2023, 03:33 PM UTC
Duration
5h 4m
Detected by Pingoru
Oct 12, 2023, 10:29 AM UTC

Update timeline

  1. investigating Oct 12, 2023, 10:29 AM UTC

    We are currently observing A higher number of E-Commerce Transaction Rejections. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

  2. resolved Oct 12, 2023, 03:33 PM UTC

    The error has been resolved. The service is running smoothly again. We apologise for the inconvenience caused.

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