wallee incident

Service interruption - CLOUD API

Resolved after 20 hours 12 minutes, on December 13, 2023.

resolved Dec 14, 2023, 08:07 AM UTC

The error has been resolved yesterday 13.12.2023 at 16:00. The service is running smoothly again. We apologise for the inconvenience caused.

Started
Dec 13, 2023, 11:55 AM UTC
Resolved
Dec 14, 2023, 08:07 AM UTC
Duration
20h 12m
Detected by Pingoru
Dec 13, 2023, 11:55 AM UTC

Update timeline

  1. investigating Dec 13, 2023, 11:55 AM UTC

    We are currently investigating reports of a possible partial service interruption for the CLOUD API. This could affect your terminal POS Services. Our team is working with high pressure to restore the service. We apologize for any inconvenience this may cause.

  2. resolved Dec 14, 2023, 08:07 AM UTC

    The error has been resolved yesterday 13.12.2023 at 16:00. The service is running smoothly again. We apologise for the inconvenience caused.

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