Resolved after 40 minutes, affecting Merchant Portal, on April 17, 2024.
The error has been resolved. The Planet Payments Portal is running smoothly again. We apologise for the inconvenience caused.
Affected components
Merchant Portal
Update timeline
- investigating Apr 17, 2024, 04:23 PM UTC
We are currently investigating reports of a possible Major service interruption of the Planet Payments Portal. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.
- resolved Apr 17, 2024, 05:04 PM UTC
The error has been resolved. The Planet Payments Portal is running smoothly again. We apologise for the inconvenience caused.
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