wallee incident

Service interruption

Resolved after 53 minutes, affecting Terminal (POS) Payment Processing, on September 17, 2024.

resolved Sep 17, 2024, 10:49 AM UTC

The error has been resolved. So far the service is running smoothly again. We will continue to monitor the systems. We apologise for the inconvenience caused.

Started
Sep 17, 2024, 09:56 AM UTC
Resolved
Sep 17, 2024, 10:49 AM UTC
Duration
53m
Detected by Pingoru
Sep 17, 2024, 09:56 AM UTC

Affected components

Terminal (POS) Payment Processing

Update timeline

  1. investigating Sep 17, 2024, 09:56 AM UTC

    We are currently investigating reports of a possible service interruption at Terminal / POS services. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

  2. resolved Sep 17, 2024, 10:49 AM UTC

    The error has been resolved. So far the service is running smoothly again. We will continue to monitor the systems. We apologise for the inconvenience caused.

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