Resolved after 5 hours, on October 15, 2024.
The error has been resolved. The Terminal SIM Cards are running smoothly again. We apologise for the inconvenience caused.
Update timeline
- investigating Oct 15, 2024, 02:55 PM UTC
Our Partner for the SIM Cards (POS) is currently investigating a fault with link+ SIM cards. They are currently analyzing the problem in order to fix it as quickly as possible. We will inform you as soon as we have more information. We apologise for any inconvenience this may cause.
- identified Oct 15, 2024, 03:31 PM UTC
As a workaround, the POS can be used with Wi-Fi. If you need help with the setup please contact our support.
- resolved Oct 15, 2024, 07:56 PM UTC
The error has been resolved. The Terminal SIM Cards are running smoothly again. We apologise for the inconvenience caused.
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