Resolved after 1 hour 17 minutes, on November 5, 2024.
We've been informed by Worldline that the error has been resolved. The cause of the fault is still being investigated. The following services have been restored: - Processing of incoming online transactions for Worldline EU via ep2 online via the Internet - Processing of online transactions for Worldline EU via ep2 online Start of disruption: Tuesday, 05.11.2024 20:12 CET End of disruption: Tuesday, 05/11/2024 20:56 CET
Update timeline
- investigating Nov 05, 2024, 09:21 PM UTC
One of our Acquirers Worldline is currently investigating reports of a possible partial service interruption. The cause of the disruption is currently being investigated. Affected services: - Processing of incoming online transactions for Worldline EU via ep2 online via the Internet - Processing of online transactions for Worldline EU via ep2 online Start of disruption: Tuesday, 05.11.2024 20:05 CET End of disruption: open The Acquirer is working with high pressure to restore the service. For Further Information please check their official status page.
- resolved Nov 05, 2024, 10:39 PM UTC
We've been informed by Worldline that the error has been resolved. The cause of the fault is still being investigated. The following services have been restored: - Processing of incoming online transactions for Worldline EU via ep2 online via the Internet - Processing of online transactions for Worldline EU via ep2 online Start of disruption: Tuesday, 05.11.2024 20:12 CET End of disruption: Tuesday, 05/11/2024 20:56 CET
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