wallee incident

Service interruption portal

Resolved after 39 minutes, affecting Merchant Portal, on November 20, 2024.

resolved Nov 20, 2024, 04:46 PM UTC

The error has been resolved. The service portal is running smoothly again. We apologize for the inconvenience caused.

Started
Nov 20, 2024, 04:06 PM UTC
Resolved
Nov 20, 2024, 04:46 PM UTC
Duration
39m
Detected by Pingoru
Nov 20, 2024, 04:06 PM UTC

Affected components

Merchant Portal

Update timeline

  1. investigating Nov 20, 2024, 04:06 PM UTC

    We are currently investigating reports of a possible partial service interruption at portal. Our team is working with high pressure to restore the service. We apologize for any inconvenience this may cause.

  2. resolved Nov 20, 2024, 04:46 PM UTC

    The error has been resolved. The service portal is running smoothly again. We apologize for the inconvenience caused.

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