wallee incident

Acquirer Service Interruption

Resolved after 27 minutes, on March 11, 2025.

resolved Mar 11, 2025, 06:42 PM UTC

The Nexi ACQ issue has been resolved, and everything is now fully operational for both POS and E-Commerce transactions. We apologize for the minor technical issues and appreciate your patience. Thank you for your understanding.

Started
Mar 11, 2025, 06:15 PM UTC
Resolved
Mar 11, 2025, 06:42 PM UTC
Duration
27m
Detected by Pingoru
Mar 11, 2025, 06:15 PM UTC

Update timeline

  1. investigating Mar 11, 2025, 06:15 PM UTC

    We have observed that Nexi ACQ currently has an increased decline decline rate. Nexi team is actively investigating the issue to determine the root cause and resolve it as soon as possible. Thank you for your patience. We will provide updates as soon as we have more information.

  2. resolved Mar 11, 2025, 06:42 PM UTC

    The Nexi ACQ issue has been resolved, and everything is now fully operational for both POS and E-Commerce transactions. We apologize for the minor technical issues and appreciate your patience. Thank you for your understanding.

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