wallee incident

Service Interruption (POS Processing)

Resolved after 23 minutes, affecting Terminal (POS) Payment Processing, on March 13, 2025.

resolved Mar 13, 2025, 08:35 PM UTC

We are pleased to inform you that the issue affecting the terminal processing (POS) has now been fully resolved, and all services have been fully restored. Details of the Interruption: Start time: 13.03.2025 20:00 End time: 13.03.2025 20:30 The service is now fully operational. Our team has implemented the necessary fixes, and we are confident that all systems are functioning as expected. We apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve the service interruption.

Started
Mar 13, 2025, 08:12 PM UTC
Resolved
Mar 13, 2025, 08:35 PM UTC
Duration
23m
Detected by Pingoru
Mar 13, 2025, 08:12 PM UTC

Affected components

Terminal (POS) Payment Processing

Update timeline

  1. investigating Mar 13, 2025, 08:12 PM UTC

    We are sorry to inform you that Terminal Processing (POS) is temporarily unavailable due to A technical issue. Start time: 13.03.2025 20:00 Impacted services: Processing of POS Transactions We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue as quickly as possible. We will keep you informed and provide an update soon. Thank you for your patience.

  2. resolved Mar 13, 2025, 08:35 PM UTC

    We are pleased to inform you that the issue affecting the terminal processing (POS) has now been fully resolved, and all services have been fully restored. Details of the Interruption: Start time: 13.03.2025 20:00 End time: 13.03.2025 20:30 The service is now fully operational. Our team has implemented the necessary fixes, and we are confident that all systems are functioning as expected. We apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve the service interruption.

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