Resolved after 2 hours 54 minutes, on April 9, 2025.
We are pleased to inform you that the issue affecting e-commerce payments has now been fully resolved, and all services have been fully restored. The service is now fully operational. Our team has implemented the necessary fixes, and we are confident that all systems are functioning as expected. We apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve the service interruption.
Update timeline
- investigating Apr 09, 2025, 10:27 AM UTC
We update you regarding the ongoing service interruption affecting e-commerce payments. Our team is working to resolve the issue as quickly as possible. We will keep you informed and provide another update as soon as the issue is resolved. Thank you for your continued patience and understanding.
- investigating Apr 09, 2025, 10:49 AM UTC
We update you regarding the ongoing service interruption affecting e-commerce payments. The problem seems to be affecting GICC services with Worldline. We are making progress and will keep you informed and provide another update as soon as the issue is resolved. Thank you for your continued patience and understanding.
- resolved Apr 09, 2025, 01:22 PM UTC
We are pleased to inform you that the issue affecting e-commerce payments has now been fully resolved, and all services have been fully restored. The service is now fully operational. Our team has implemented the necessary fixes, and we are confident that all systems are functioning as expected. We apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve the service interruption.
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