wallee incident

Acquirer Service Interruption

Resolved after 2 hours 27 minutes, on July 19, 2025.

resolved Jul 19, 2025, 10:14 PM UTC

We are pleased to inform you that the services of Acquirer NEXI are fully available again. Details of the interruption: NEXI has resolved the problem and services are operational again. For more details, please reach out to your service partner at NEXI.

Started
Jul 19, 2025, 07:47 PM UTC
Resolved
Jul 19, 2025, 10:14 PM UTC
Duration
2h 27m
Detected by Pingoru
Jul 19, 2025, 07:47 PM UTC

Update timeline

  1. investigating Jul 19, 2025, 07:47 PM UTC

    We are sorry to inform you that one of our Acquirers NEXI is experiencing currently high decline rates. Impacted services: Terminal / E-Comerce The Acquirer is working with high pressure to restore the service.

  2. resolved Jul 19, 2025, 10:14 PM UTC

    We are pleased to inform you that the services of Acquirer NEXI are fully available again. Details of the interruption: NEXI has resolved the problem and services are operational again. For more details, please reach out to your service partner at NEXI.

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