wallee incident

Service Interruption - Payments with VISA

Resolved after 1 day 8 hours, affecting E-Commerce Payment Processing, on September 2, 2025.

resolved Sep 03, 2025, 04:25 PM UTC

We are pleased to inform you that the issue affecting Click to Pay has now been fully resolved, and all services have been fully restored. The service is now fully operational. Our team has implemented the necessary fixes, and we are confident that all systems are functioning as expected. We apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve the service interruption.

Started
Sep 02, 2025, 08:13 AM UTC
Resolved
Sep 03, 2025, 04:25 PM UTC
Duration
1d 8h
Detected by Pingoru
Sep 02, 2025, 08:13 AM UTC

Affected components

E-Commerce Payment Processing

Update timeline

  1. investigating Sep 02, 2025, 08:13 AM UTC

    We are sorry to inform you that there are some interruptions in the iFrame Payment Form when paying with Click to Pay. Details of the interruption: Payment form broken with active click to pay. Workaround: It works correctly when Click to pay is inactive Start time: 01.09.2025 Impacted services: VISA, iFrame , Click to Pay We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue as quickly as possible. We will keep you informed and provide an update soon. Thank you for your patience.

  2. resolved Sep 03, 2025, 04:25 PM UTC

    We are pleased to inform you that the issue affecting Click to Pay has now been fully resolved, and all services have been fully restored. The service is now fully operational. Our team has implemented the necessary fixes, and we are confident that all systems are functioning as expected. We apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve the service interruption.

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