wallee incident

Acquirer Service Interruption

Resolved after 1 hour 24 minutes, on December 13, 2025.

resolved Dec 13, 2025, 09:33 PM UTC

We are pleased to inform you that the services of Acquirer PostFinance are fully available again. Start time: 13.12.25 20:05 End time: 13.12.25 21:25

Started
Dec 13, 2025, 08:09 PM UTC
Resolved
Dec 13, 2025, 09:33 PM UTC
Duration
1h 24m
Detected by Pingoru
Dec 13, 2025, 08:09 PM UTC

Update timeline

  1. investigating Dec 13, 2025, 08:09 PM UTC

    We are sorry to inform you that one of our Acquirers PostFinance is temporarily unavailable. Details of the interruption: VCS Contact Failure Start time: 13.12.2025 20:05 Impacted services: Submissions are not possible. The Acquirer is working with high pressure to restore the service.

  2. resolved Dec 13, 2025, 09:33 PM UTC

    We are pleased to inform you that the services of Acquirer PostFinance are fully available again. Start time: 13.12.25 20:05 End time: 13.12.25 21:25

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