wallee incident

Service Interruption Postfinance E-Commerce

Resolved after 2 hours 5 minutes, on May 18, 2026.

resolved May 18, 2026, 12:59 PM UTC

The disruption has been resolved. The following services are fully functional again: E-Commerce (PostFinance Pay, PostFinance Card, PostFinance E-Finance).

Started
May 18, 2026, 10:53 AM UTC
Resolved
May 18, 2026, 12:59 PM UTC
Duration
2h 5m
Detected by Pingoru
May 18, 2026, 10:53 AM UTC

Update timeline

  1. investigating May 18, 2026, 10:53 AM UTC

    The following services are currently partially or fully affected by a disruption: E-Commerce (PostFinance Pay, PostFinance Card, PostFinance E-Finance) Start of disruption: 18.05.2026 07:31:00 End of disruption: pending The cause of the disruption is being investigated, and our Partner Postfinance is doing everything they can to find a solution. We apologize for the inconvenience.

  2. resolved May 18, 2026, 12:59 PM UTC

    The disruption has been resolved. The following services are fully functional again: E-Commerce (PostFinance Pay, PostFinance Card, PostFinance E-Finance).

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