wallee incident

Acquirer Service Interruption

Resolved after 4 hours, affecting Worldline, on July 15, 2026.

resolved Jul 15, 2026, 02:03 PM UTC

We are pleased to inform you that the services of Acquirer Worldline are fully available again.

Started
Jul 15, 2026, 10:02 AM UTC
Resolved
Jul 15, 2026, 02:03 PM UTC
Duration
4h
Detected by Pingoru
Jul 15, 2026, 10:02 AM UTC

Affected components

Worldline

Update timeline

  1. investigating Jul 15, 2026, 10:02 AM UTC

    We would like to inform you about an ongoing technical issue impacting Mastercard 3-D Secure authentication as from Today, (15/07/2026) at 09:01 CEST . This issue results in a number of transactions receiving a status 0 (Incomplete/invalid) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check. A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly. We also confirm that the issue has an external responsibility

  2. resolved Jul 15, 2026, 02:03 PM UTC

    We are pleased to inform you that the services of Acquirer Worldline are fully available again.

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