Wakam incident

Play&Plug Distributors portal and Policy Admin portal unavailable

Critical Resolved View vendor source →

Wakam experienced a critical incident on April 3, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2024, 08:54 AM UTC
Resolved
Apr 03, 2024, 06:00 AM UTC
Duration
—
Detected by Pingoru
Apr 03, 2024, 08:54 AM UTC

Update timeline

  1. resolved Apr 03, 2024, 08:54 AM UTC

    Following a configuration error, our Play&Plug Distributors portal and Policy Admin portal were unavailable from 8 to 10 am. All systems are now fully operational. More detail on the issue might be provided later on.