Wakam incident

Abnormal 524 errors on the pricing engine

Critical Resolved View vendor source →

Wakam experienced a critical incident on January 27, 2025 affecting Pricing API, lasting 3h 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2025, 10:13 AM UTC
Resolved
Jan 27, 2025, 01:50 PM UTC
Duration
3h 37m
Detected by Pingoru
Jan 27, 2025, 10:13 AM UTC

Affected components

Pricing API

Update timeline

  1. investigating Jan 27, 2025, 10:13 AM UTC

    Since 10:55 (Paris Time), we are facing abnormal amount of 524 errors on the pricing engine due to 3rd party API failures.

  2. monitoring Jan 27, 2025, 10:23 AM UTC

    Service is back to normal since 11:18 (Paris Time)

  3. resolved Jan 27, 2025, 01:50 PM UTC

    This incident has been resolved.