Wakam incident

Wrong Premium computation for the API when there are 2 coverages with the same name (e.g. MOTO & CYCLO)

Major Resolved View vendor source →

Wakam experienced a major incident on July 1, 2024 affecting Pricing API, lasting 16h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2024, 03:57 PM UTC
Resolved
Jul 02, 2024, 08:15 AM UTC
Duration
16h 18m
Detected by Pingoru
Jul 01, 2024, 03:57 PM UTC

Affected components

Pricing API

Update timeline

  1. identified Jul 01, 2024, 03:57 PM UTC

    We have identified discrepancies with the premium computation for products in which there are 2 coverages with the same name (like 2x PROPIL with the API MOTO) The API MOTO&CYCLO has been disabled

  2. monitoring Jul 01, 2024, 05:37 PM UTC

    We have pushed a new version of our APIs to fix the issue. The service is back to normal.

  3. resolved Jul 02, 2024, 08:15 AM UTC

    This incident has been resolved.