Wakam incident

White Label Sales Funnel interruption

Critical Resolved View vendor source →

Wakam experienced a critical incident on January 29, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 04:13 PM UTC
Resolved
Jan 29, 2025, 11:30 AM UTC
Duration
Detected by Pingoru
Jan 29, 2025, 04:13 PM UTC

Update timeline

  1. resolved Jan 29, 2025, 04:13 PM UTC

    A technical incident affected the display of the formula page on our EcoMobility White Label Sales Funnel, making it temporarily impossible for customers to subscribe to new policies. Our technical teams worked to resolve the issue, and the service has been fully restored at 04:18 PM. All systems are now operating normally. We apologize for any inconvenience this may have caused.