Wakam incident

Abnormal 524 responses due to 3rd party service timeouts

Major Resolved View vendor source →

Wakam experienced a major incident on February 6, 2025 affecting Pricing API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2025, 10:08 AM UTC
Resolved
Feb 06, 2025, 10:08 AM UTC
Duration
—
Detected by Pingoru
Feb 06, 2025, 10:08 AM UTC

Affected components

Pricing API

Update timeline

  1. resolved Feb 06, 2025, 10:08 AM UTC

    Between 9:40 and 10:40, about 25% of requests returned unexpected 524 status code. The root cause of this incident was the unavailability of one of our 3rd party API.