VTS incident

Payment processing in degraded state

Major Resolved View vendor source →

VTS experienced a major incident on July 4, 2024 affecting Activate, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2024, 05:23 PM UTC
Resolved
Jul 04, 2024, 05:52 PM UTC
Duration
28m
Detected by Pingoru
Jul 04, 2024, 05:23 PM UTC

Affected components

Activate

Update timeline

  1. investigating Jul 04, 2024, 05:23 PM UTC

    We are investigating issues processing payments affecting most customers

  2. resolved Jul 04, 2024, 05:52 PM UTC

    This incident has been resolved.