VTS experienced a minor incident on October 13, 2026 affecting Rise, lasting 2d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Rise
Update timeline
- investigating Oct 13, 2026, 02:08 PM UTC
We have identified the root cause of the email notifications issue. We are evaluating full and partial resolution measures. We will have an update in 4 hours.
- investigating Oct 13, 2026, 05:03 PM UTC
We have identified the root cause of the email notifications issue. We are continuing to evaluate full and partial resolution measures.
- investigating Oct 13, 2026, 09:33 PM UTC
We have identified the root cause of the email notifications issue, and have implemented a comprehensive resolution. We have also implemented increased monitoring to identify any deviation from normal service levels.
- resolved Oct 15, 2026, 03:19 PM UTC
This incident has been resolved.