VTS incident

Elevated Error Rates for Some Lease Abstraction Workflows

Major Resolved View vendor source →

VTS experienced a major incident on September 14, 2026 affecting Lease, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 05:47 PM UTC
Resolved
Sep 14, 2026, 07:12 PM UTC
Duration
1h 24m
Detected by Pingoru
Sep 14, 2026, 05:47 PM UTC

Affected components

Lease

Update timeline

  1. investigating Sep 14, 2026, 05:47 PM UTC

    We are experiencing increased errors with Lease Abstraction comments and upload. We are currently working to resolve the error.

  2. investigating Sep 14, 2026, 05:52 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 14, 2026, 06:06 PM UTC

    We are continuing to investigate this issue.

  4. identified Sep 14, 2026, 06:06 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Sep 14, 2026, 06:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 14, 2026, 07:12 PM UTC

    This incident has been resolved.