VTS experienced a critical incident on August 10, 2026 affecting Activate and Rise, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
ActivateRise
Update timeline
- investigating Aug 10, 2026, 04:16 PM UTC
VTS is aware of an outage impacting Activate and Rise, and is actively investigating the issue. We will have an update within 60 minutes as more information becomes available.
- monitoring Aug 10, 2026, 05:00 PM UTC
We have implemented temporary measures to mitigate the impact and to restore our services. But we are continuing to investigate the root cause. In the meantime, we will continue to monitor our systems to identify any deviation from normal service levels and will provide an update within the next 4 hours.
- resolved Aug 10, 2026, 05:32 PM UTC
This incident has been resolved