VTS incident

Activate payments degraded service - Android

Minor Resolved View vendor source →

VTS experienced a minor incident on July 18, 2024 affecting Activate, lasting 13h 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2024, 11:14 PM UTC
Resolved
Jul 19, 2024, 01:03 PM UTC
Duration
13h 49m
Detected by Pingoru
Jul 18, 2024, 11:14 PM UTC

Affected components

Activate

Update timeline

  1. investigating Jul 18, 2024, 11:14 PM UTC

    We are aware of an issue affecting Android users attempting to make payments. The team is investigating and working on a fix.

  2. investigating Jul 19, 2024, 01:03 PM UTC

    This incident has been resolved.

  3. resolved Jul 19, 2024, 01:03 PM UTC

    This incident has been resolved.