VTS incident

Performance Degredation

Minor Resolved View vendor source →

VTS experienced a minor incident on August 27, 2024 affecting APIs, lasting 6h 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2024, 03:09 PM UTC
Resolved
Aug 27, 2024, 09:37 PM UTC
Duration
6h 28m
Detected by Pingoru
Aug 27, 2024, 03:09 PM UTC

Affected components

APIs

Update timeline

  1. investigating Aug 27, 2024, 03:09 PM UTC

    We are investigating slow performance and timeouts throughout our application and working to resolve the issue.

  2. monitoring Aug 27, 2024, 05:04 PM UTC

    A fix has been implemented, and we are monitoring the results. Portfolio imports are paused until then.

  3. resolved Aug 27, 2024, 09:37 PM UTC

    This incident has been resolved.