VTS incident

Degraded performance

Minor Resolved View vendor source →

VTS experienced a minor incident on November 19, 2024 affecting Activate, lasting 6h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2024, 02:53 PM UTC
Resolved
Nov 19, 2024, 08:56 PM UTC
Duration
6h 3m
Detected by Pingoru
Nov 19, 2024, 02:53 PM UTC

Affected components

Activate

Update timeline

  1. investigating Nov 19, 2024, 02:53 PM UTC

    The team is aware of degraded performance for Activate on web and mobile device. We are actively investigating this issue.

  2. investigating Nov 19, 2024, 05:53 PM UTC

    The response team has implemented several remediation steps and is continuing to investigate and monitor application performance.

  3. resolved Nov 19, 2024, 08:56 PM UTC

    This incident has been resolved.