VTS experienced a notice incident on January 13, 2025 affecting Lease, lasting 22h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Lease
Update timeline
- investigating Jan 13, 2025, 05:14 PM UTC
We are experiencing this degradation with some of our exports for the VTS Lease product.
- investigating Jan 13, 2025, 06:37 PM UTC
We continue to investigate the root cause of this issue. We will have an update in 4 hours.
- monitoring Jan 13, 2025, 09:29 PM UTC
We have identified the root cause of this issue. During this time, we have implemented temporary measures to mitigate the impact. We will have an update tomorrow morning, US East Coast time (GMT-5).
- resolved Jan 14, 2025, 03:26 PM UTC
We have resolved this incident and are continuing to monitor for any service deviation.