VTS incident

SAML backed mobile access not working

Major Resolved View vendor source →

VTS experienced a major incident on April 25, 2025 affecting Activate, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2025, 03:35 PM UTC
Resolved
Apr 28, 2025, 02:23 PM UTC
Duration
2d 22h
Detected by Pingoru
Apr 25, 2025, 03:35 PM UTC

Affected components

Activate

Update timeline

  1. identified Apr 25, 2025, 03:35 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 25, 2025, 06:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 28, 2025, 02:23 PM UTC

    This incident has been resolved.