VTS incident

Incident with Activate

Critical Resolved View vendor source →

VTS experienced a critical incident on June 23, 2025 affecting Activate, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 04:08 PM UTC
Resolved
Jun 23, 2025, 06:08 PM UTC
Duration
2h
Detected by Pingoru
Jun 23, 2025, 04:08 PM UTC

Affected components

Activate

Update timeline

  1. investigating Jun 23, 2025, 04:08 PM UTC

    VTS is aware of a potential outage impacting Activate, and is actively investigating the issue.

  2. investigating Jun 23, 2025, 05:18 PM UTC

    We continue to investigate the root cause of this issue.

  3. identified Jun 23, 2025, 05:28 PM UTC

    We have identified the root cause and are implementing a fix

  4. monitoring Jun 23, 2025, 05:29 PM UTC

    We have implemented a fix and are seeing positive signs of recovery. We will continue closely monitoring.

  5. resolved Jun 23, 2025, 06:08 PM UTC

    This incident has been resolved.