Voyager Internet incident

VVP Connect Softphone - iOS call notifications

Ongoing since 02:02 AM UTC, affecting Calling.

investigating Oct 23, 2026, 02:02 AM UTC

Vendor resolution: An upstream vendor is currently experiencing issues, causing disruption to the specified services. We apologise for any inconvenience and will provide further updates as we learn more from the vendor.Symptoms: Customers may not receive iOS push notifications while the app is running in the background or is closed.

Started
Oct 23, 2026, 02:02 AM UTC
Resolved
Ongoing
Duration
● 2h 26m
Detected by Pingoru
Oct 23, 2026, 02:02 AM UTC

Affected components

Calling

Update timeline

  1. investigating Oct 23, 2026, 02:02 AM UTC

    Vendor resolution: An upstream vendor is currently experiencing issues, causing disruption to the specified services. We apologise for any inconvenience and will provide further updates as we learn more from the vendor.Symptoms: Customers may not receive iOS push notifications while the app is running in the background or is closed.

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