Voyager Internet incident

Voyager Voice Platform (VVP) - Wellington Outage

Resolved after 8 hours 4 minutes, affecting Voice Platform and Calling, on March 5, 2025.

monitoring Mar 05, 2025, 11:17 PM UTC

We have restored services in Wellington. We are currently working with the system vendor to identify the cause of the outage.

Started
Mar 05, 2025, 07:49 PM UTC
Resolved
Mar 06, 2025, 03:53 AM UTC
Duration
8h 4m
Detected by Pingoru
Mar 05, 2025, 07:49 PM UTC

Affected components

Voice PlatformCalling

Update timeline

  1. identified Mar 05, 2025, 07:49 PM UTC

    We have identified an issue with VVP in the Wellington region. Customers in the area will have difficulty accessing the VVP GUI or making / receiving calls. We are working to restore services with our system vendor.

  2. monitoring Mar 05, 2025, 11:17 PM UTC

    We have restored services in Wellington. We are currently working with the system vendor to identify the cause of the outage.

  3. resolved Mar 06, 2025, 03:53 AM UTC

    This incident has been resolved.

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