Voyager Internet incident

Voyager Voice Platform (VVP) - Database Outage

Resolved after 3 hours 44 minutes, affecting Voice Platform and Calling, on March 14, 2025.

monitoring Mar 14, 2025, 03:03 AM UTC

Services have been restored

Started
Mar 14, 2025, 12:19 AM UTC
Resolved
Mar 14, 2025, 04:03 AM UTC
Duration
3h 44m
Detected by Pingoru
Mar 14, 2025, 12:19 AM UTC

Affected components

Voice PlatformCalling

Update timeline

  1. investigating Mar 14, 2025, 12:19 AM UTC

    We have lost access to several VVP databases. We are working with our system vendor to restore services. During this time, customers will experience registration and calling difficulties.

  2. identified Mar 14, 2025, 12:53 AM UTC

    Services are being restored. Registrations and calling may still be impacted while VVP is brought back up.

  3. monitoring Mar 14, 2025, 03:03 AM UTC

    Services have been restored

  4. resolved Mar 14, 2025, 04:03 AM UTC

    This incident has been resolved.

Your product runs on more than Voyager Internet

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →